What Should I Do After An Accident?

About

If you need 24-hour towing service, join your neighbors and let MSC Towing help you. Our team of expert professionals is committed to providing you with exceptional customer care and on-time service.

At MSC Towing, we take pride in ensuring that each customer is 100% satisfied. We are proud of the team, and it is Milstead’s goal to provide exceptional customer service with honest advice to help make your towing experience as easy and pleasurable as possible

Contact Us

Services

24-Hour Service

Towing and Rescue

Flat Tire Response

Frequently Asked Questions

What should I do after an accident?

  • Remain calm
  • Check yourself and passengers for injuries; if you think anyone is injured, call an ambulance
  • If the accident is minor, move vehicles out of traffic to a safe place
  • Turn on hazard lights
  • Notify the police, even if it's just a minor accident
  • Call your insurance agent immediately

What are your hours of operation?

  • We're available for towing 24 hours a day, 7 days a week.

What information do I need to get my car towed?

We will need to know the location of your vehicle, the type of vehicle you have, year, make, model, color, license plate, and the address and business of where your car is being towed, what is wrong with the vehicle, your phone number and how you are paying.

What forms of payment do you accept?

We accept cash, approved checks, credit cards (Discover, American Express, MasterCard and Visa)

Can you bill me?

All invoices are due at time of service, unless the vehicle is towed to a repair shop we have an account with. In that case, the repair shop may be able to bill you for the towing (this may be an additional cost). Your best bet is to always pay up front.

Can you bill my insurance company?

Yes.

Do you accept AAA?

Not at this time.

Do I have to be with the vehicle?

No, you don't need to be with the vehicle as long as you leave the keys with the car and let us know how you are paying. (For example, if you are paying by check but are unable to meet the driver, our dispatchers would calculate the mileage and should be able to give you the price therefore you may leave the check in the vehicle along with the keys, common places keys are left are: under the floor mat, above the visor, in the gas flap, in the ignition, on the tire.) You just need to let our dispatchers know where you will be leaving the key.

Can you tow my vehicle if it's in a parking garage?

Yes.